Sysadmin Guide

If the WHM is not fetching any accounts on the remote server while Copying multiple accounts/packages from another server, it’s mostly to do with the Perl modules on the remote server.

You may get the following message eventhough the packages do exist on the remote server:

There are no packages that can be copied from the remote server.

FIX:

Goto the remote server and run the following script:

# /scripts/checkperlmodules –full

If you noticed the CPAN is not working correctly on the server, you can get it re-installed.

# mv /home/.cpan /root
# perl -MCPAN -e shell

(you’re at the CPAN shell now)
cpan> install Bundle::CPAN
cpan> reload cpan
cpan> reload index
cpan> exit

And run the script checkperlmodules again. That should fix the issue.